Benefits Of Messaging Apps Surveys

In today’s digital age, businesses are constantly looking for new ways to engage with their audience and collect feedback. With the rise of messaging apps, creating surveys on these platforms has become a popular and effective way to gather valuable insights. In this article, we will discuss the benefits of creating surveys on messaging apps and provide some best practices for maximizing the impact of your surveys.

Advantages of Messaging Apps Surveys

Messaging Apps Surveys Increase Engagement

Messaging platforms are one of the most popular ways people communicate online, with billions of active users worldwide. By creating surveys on these platforms, businesses can reach a vast audience and engage with them directly. People are more likely to respond to surveys on messaging apps because they are easily accessible and convenient to use. Participant-specific customization of this kind of surveys is an important feature that makes it more engaging.

Real-Time Feedback

It provides businesses with the ability to receive real-time feedback from their audience. Unlike traditional surveys that take days or weeks to complete, it can be completed in a matter of minutes. This allows businesses to quickly gather data and respond to customer needs in a timely manner.

Improved Response Rates

It has been shown to have higher response rates than traditional surveys. This is because messaging apps are already part of people’s daily routines, making it easier for them to participate in surveys. Additionally, messaging apps often use push notifications, which can remind users to complete the survey.

benefits of surveys on messaging apps

Greater Flexibility

It offers greater flexibility in terms of survey design and implementation. Businesses can customize their surveys to fit their brand and target audience. They can also choose the best time to send their survey, based on when their audience is most active on the platform.It


Creating surveys on messaging apps is a cost-effective way for businesses to gather feedback. Survey companies can get more efficiency with very little cost with the surveys they will create on messaging applications instead of traditional surveys. Finally, creating surveys on messaging apps is an effective way for businesses to gather feedback from their audience.

The benefits of  surveys based on messaging platforms include increased engagement, real-time feedback, improved response rates, greater flexibility, and cost-effectiveness. By following best practices such as keeping the survey short and sweet, personalizing the survey, timing it right, using visuals, and offering incentives, businesses can maximize the impact of their surveys and gain valuable insights into their audience.

With Cxperium,  you can create surveys with high interactivity and feedback rates, suitable for your business goals, through messaging applications.

Go beyond collecting feedback with Cxperium. Make change in your organization with Cxperium Advanced WhatsApp surveys!


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