From booking to check-out,
a flawless guest experience

From booking confirmations to transfer arrangements, concierge service to feedback — accompany your guests through their entire journey on a single channel.

0more ancillary revenue
0guest assistant
0guest satisfaction
Booking & Pre-Arrival

The guest experience starts before arrival

Every step from booking confirmation to the hotel door runs automatically: your guests feel at home before they even set foot in the property, and your front desk breathes easier.

  • Booking confirmation — every detail instantly in the chat, no room for confusion
  • Payment information — secure payment links and invoice updates
  • Check-in information — arrival times, location and preparation details
  • Transfer arrangements — take airport pick-up requests right in the chat
Booking confirmation
Hello Ms. Taylor 🌊 Your Deluxe Sea View room booking for July 24-28 is confirmed ✅ Booking code: CXP-7841
Thank you! What time does check-in start?
Check-in starts at 2 PM. Would you like a free transfer from the airport? ✈️
90%+ pre-arrival read rate
During the Stay & Beyond

A front desk in every guest's pocket

From pool hours to room service, every question gets an instant answer; well-timed offers bring extra revenue on their own, and your guests remember you long after check-out.

  • Concierge assistant — 24/7 answers on pool hours, room service and spa questions
  • Upselling — offer spa, tours and late check-out right in the chat
  • Feedback surveys — measure satisfaction automatically after check-out
  • Rebooking campaigns — win your guests back with exclusive offers
Concierge assistant
Hi, what time does the spa close today?
Hello! 🧖 Our spa is open until 10 PM today. There's a massage slot available at 6 PM this evening — shall I reserve it for you?
Yes, that would be great!
You're all set ✅ 6 PM · Classic Massage, charged to your room. Enjoy! 🌿
35% more ancillary revenue
Why Cxperium

A ready-made setup for tourism businesses

24/7 Concierge Assistant

Pool hours, restaurant reservations, directions… The AI assistant answers guest questions instantly, around the clock.

Ancillary Sales

Offer spa, tours and late check-out to the right guest at the right moment; grow revenue per stay.

Guest Satisfaction Surveys

Collect feedback with automatic post-checkout surveys; guide happy guests toward leaving reviews.

Bring your guest experience to WhatsApp
today

Let our team prepare a demo with booking and concierge flows tailored to your property.

No setup fee · Dedicated support · Live within minutes