From setup to API integration, everything you need to use Cxperium — on a single page, in three languages.
Three steps are all it takes to get started with Cxperium. We manage your WhatsApp Business API application on your behalf.
After your demo request, our team sets up your account and submits your WhatsApp Business API application to Meta. Approval is usually completed the same day.
Once your business number is approved, you edit your brand profile (logo, description, working hours) from the dashboard. The green verification badge application is also submitted here.
Create a template, submit it for approval and launch your first campaign — or pick one from the ready-made template library. You can do it all from the dashboard without writing any code.
Detailed user guides for every module on the dashboard. Step-by-step walkthroughs and screenshots for each module are also available in the in-app help center.
Account setup, dashboard tour and core concepts.
Survey design, NPS/CSAT templates, trigger rules and result analysis.
Campaign, agent and conversion reports; export options.
Contact management, segments, tags, custom fields and import/export.
Shared inbox, assignment and using canned responses.
Creating requests, status workflows and SLA tracking.
Role-based access and managing team permissions.
Webhook definitions, API keys and third-party connections.
Adding and removing team members, and session security.
Updating your WhatsApp business profile and brand details.
REST API reference, authentication, webhooks and sample code.
Connect message sending, contact management and reporting to your own systems with the Cxperium REST API. All requests are sent over HTTPS and authenticated with a Bearer token. You can create your API key in the dashboard under Settings → API Keys.
# Send a templated message
curl -X POST https://api.cxperium.com/v1/messages \
-H "Authorization: Bearer $CX_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"to": "+905551112233",
"template": "siparis_onay",
"variables": { "siparis_no": "TR-48291" }
}'
# 200 OK
{
"id": "msg_9f2c81",
"status": "queued",
"to": "+905551112233",
"created_at": "2026-07-23T10:41:07Z"
}
Define a webhook URL in the dashboard to receive events such as incoming messages, delivery statuses and survey responses in real time. Each event is delivered to your system as a signed POST request.
# message.status event
{
"event": "message.status",
"message_id": "msg_9f2c81",
"status": "read",
"timestamp": "2026-07-23T10:41:12Z"
}
Applications are usually approved the same day, and within a few business days at most. We manage the process on your behalf and keep you informed at every step.
Yes. You can migrate your existing business number or start with a new one. There is no service interruption during number migration.
WhatsApp requires that the first messages businesses send to customers (templates) be approved by Meta. Approval is usually completed within minutes; our dashboard shows the status in real time.
Sending capacity depends on the tiers WhatsApp assigns based on your business verification level, and it increases automatically over time. Contact our team for technical details.
All data is stored on end-to-end encrypted infrastructure in compliance with KVKK (the Turkish Personal Data Protection Law). We provide a Data Processing Agreement (DPA) for our enterprise customers.
Let our technical team guide you through your integration — send us your question and we'll get back to you the same day.
Dedicated technical support · Free integration consulting