Every message gets an answer —
24/7, within seconds

The AI assistant resolves routine questions instantly, while complex requests reach the right agent through the shared inbox. Your customers are never left waiting.

0less support workload
0AI assistant coverage
0first response time
AI Assistant

Let the assistant handle routine questions, so your team can focus on real work

Trained on your brand, the AI assistant answers your customers' questions within seconds, day and night — and hands the conversation to a live agent with full context whenever needed.

  • FAQ answers — learns from your resources and answers common questions instantly
  • Order & transaction lookups — automatically shares order status, shipment tracking and transaction details
  • Live agent handover — anything the assistant can't resolve is passed smoothly to your team
  • Brand-specific training — customized to your products, processes and tone of voice
Sample support chat · 02:14
Hi, my package still hasn't arrived. What's the status of my order? 🙁
Hi Michael! Your order #TR-58214 is currently at the distribution center 📦 It will be at your door by noon tomorrow.
An instant reply at this hour — amazing! Thank you 🙏
First response: 3 s · 78% auto-resolved
Shared Inbox

Every conversation in one panel, every request with the right person

Your whole team works on the same screen: assign conversations to agents, add tags, speed up with canned replies and track your SLA targets in real time.

  • All chats in one panel — no conversation slips through, every message has an owner
  • Agent assignment — distribute conversations across your team by expertise and workload
  • Tags & canned replies — keep conversations organized and send frequent answers in one click
  • SLA tracking — compare response and resolution times against your targets in real time
Open ConversationsAssigned to MeVIP
First response < 1 min · 92%
Same-day resolution · 87%
Satisfaction · 4.8/5
And More

Built for support teams

Smart Routing

Incoming conversations are automatically classified by topic, language and priority; every request lands with the right team the first time.

Canned Reply Library

Send frequently used answers in seconds with shortcuts; keep the whole team communicating with the same quality and consistency.

Agent Performance Reports

Track response times, resolution rates and satisfaction scores per agent; manage your team with data.

Keep customers from waiting,
and support from ever closing

Let our team prepare a personalized demo; we'll set up your AI assistant together.

No setup fee · Dedicated support · Live within minutes