In Cxperium, you can send your surveys in 2 different ways as a Group or Personal.
- Click the “+” button to create a sending list.
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-131.png)
- Select the survey sending type.
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-132.png)
Sending Group Survey Messages and Personal Survey Messages
Group Survey Messages and Personal Survey Messages have different interfaces according to their features.
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-133.png)
Creating Group Survey Messages
Group Survey Messages help to send survey to a specific group of people such as “HR Team Contact List, It Team Members, Group Members”
An Example For Group Survey Messages
Lets send a market research survey to a data research team.
- Click the “+” to send a Group Survey Messages
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-134-1024x321.png)
- Click the “Create Survey Group”
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-135-1024x376.png)
- Fill the necessary information!
Name: is a title for your group survey. It will be seen on your Messages Panel
Conditions: Identify to send your survey which group or who. For this example, a related Tag as Data Research Team is created before. If you don’t know how to create Tag, click here
Survey: Choose which survey, do you want to send. If you don’t know how to create survey, click here
Predata: Represent the predata to segment your responses. Click here to learn more about predata.
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-136.png)
- Save It
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-137.png)
- Click the letter symbol to send your survey
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-139-1024x470.png)
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-140.png)
Creating Personal Survey Messages
Personal Survey Messages provide to send a survey to a specific person. This feature is used to send customized surveys to customized person.
Lets do the same example for Personal Survey Messages;
Click the “Create Survey Personal”
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-141-1024x369.png)
Fill the necessary information
- Full name: Write the full name of receiver
- Phone: Write the Phone number of receiver
- Tags to add to the list(optional): If you want to save the receiver in a tag, you can use it.
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-142.png)
![](https://www.cxperium.com/wp-content/uploads/2023/08/image-140.png)